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THE TEAM

 

Peter Fenton BVM&S MRCVS
Director and Veterinary Surgeon

Diane Fenton
Director and Practice Manager

Peter

 

Peter qualified from Edinburgh University in 1999. Peter has a keen interest in Equine Medicine and is currently into his 2nd year of undertaking the Certificate in Advanced Veterinary Practice. Outside of work Peter enjoys fast cars and for the past couple of years has undertaken his very own "Top Gear" challenge to the Nurburgring.

Diane

 

Diane joined the practice in 2004. Prior to joining the practice Diane spent 10 years working for a large multinational insurance company as a Customer Service Manager covering the North of England. Diane is passionate about delivering excellent customer service. Outside of work Diane likes to be outdoors. She owns three horses of her own a coloured cob named Chief (now retired), Roxy a dun thoroughbred mare and Chewy a maxi-cob. Diane hopes to compete in future dressage and working hunter disciplines - horse behaviour permitting! She also enjoys watching live bands/comedy, gardening and travelling.

 

Richard Knight BVetMed MRCVS

Veterinary Surgeon

 

Richard

 

A “southerner”!! Richard joined the practice in September 2011 after graduating from the Royal Veterinary College in July 2011. Having relocated from Surrey, where his parents manage a large farm, Richard has settled well into the local area.

 

Richard has a developing interest in lameness, particularly using nerve blocks to localise lameness, and the management of tendon injuries using ultrasound scanning.

Outside work Richard enjoys all things outdoor and active, including hill walking, mountain-biking and clay-pigeon shooting. When on holiday Richard also enjoys scuba diving.

 

 

 

Emma ParkinsonEmma Parkinson

Apprentice Administrative Assistant

 

Emma P joined the practice full time in April 2011 after having worked for the practice part time since June 2010 whilst studying for her A-Levels. Emma currently has responsibility for all aspects of practice administration such as booking appointments, invoicing, following up on clinical cases, debt management and managing our direct debit scheme, ensuring nobody misses vaccinations and other general office duties. Emma currently owns 2 horses, Paris an

ex-racehorse and a hunter called Troy.

 

 

Emma ScottEmma Scott BSc Hons / BHSAI

Administrative Assistant

 

Emma S joined the practice in August 2012. Emma previously studied at Myerscough college where she completed a national diploma in horse management. Emma is usually the first point of contact when you ring the practice. She deals with all marketing activities within the practice and also assists with all aspects of practice administration. Emma owns a number of welsh cobs and enjoys showing on a regular basis. Her ambition is to win Horse of the Year show!

 

 

 


Recent Courses Undertaken

CPD (Continued Professional Development) is compulsory for all vets. We ensure that all our vets undertake regular CPD to keep up to date with best practices and the latest methods and treatments available to our clients.

 

 

Peter Fenton - Recent CPD:

Jan 2012 - Certificate of Advanced Veterinary Practice - Professional Key Skills - University of Liverpool
Feb 2012 - Problem Orientated Approach to Equine GI Disease - University of Liverpool
Feb 2012 - H&S Essentials - Radiation Safety, Waste Regulations, Fire Safety, Vet Meds Regs, Risk Assessments and COSHH - Bristol
Mar 2012 - Osteoarthritis of small tarsal joints, synovial sepsis, computed tomography, whats new in equine tendon disease, practical fluid therapy for foals, colic referrals, infectious keratitis, what are the limits for opthalmic surgery - University of Liverpool
Aug 2012 – Immunodulators – anything to help manage the virus? – Hird & Partners, Halifax

Aug 2012 – Certificate in Advanced Veterinary Practice - Clinical Key Skills & Equine Practice – University of Liverpool
Sept 2012 - British Equine Veterinary Congress - Birmingham.

Sept 2012 – Exotic Equine Notifiable Disease – Ripon Racecourse, Yorkshire

Nov 2012 – Equine Headshaking, The Itchy Horse, Chronic Progressive Lymphoedema, Equine Cancer Medicine – Haydock

Dec 2012 – Pre Purchase Examination – Changes – Manchester

Feb 2013 – Research programme into the treatment of laminitis – University of Liverpool

Feb 2013 – Recurrent Colic and the puritic horse

Mar 2013 – Lameness, What’s new in equine practice, Equine Emergencies, Equine Uveitis, Lower respiratory tract, Equine Dentistry - University of Liverpool

 

Richard Knight - Recent CPD:

Feb 2012 - Equine Dental Care, Diagnosis and Treatment - University of Liverpool
Mar 2012 – Osteoarthritis of small tarsal joints, synovial sepsis, computed tomography, whats new in equine tendon disease, practical fluid therapy for foals, colic referrals, infectious keratitis, what are the limits for opthalmic surgery - University of Liverpool
June 2012 - Field Anaesthesia - University of Liverpool
Aug 2012 – Veterinary Defence Society – New Graduate Meeting - London

Sept 2012 - British Equine Veterinary Congress – Birmingham

Nov 2012 – Equine Headshaking, The Itchy Horse, Chronic Progressive Lymphoedema, Equine Cancer Medicine – Haydock

Jan 2013 – Foot pathology, Keeping the sport horse sound, Optimising therapeutic shoeing after diagnosis, MRI v/s Ultrasound – the benefits?, Lameness, Articular injuries – Vet Sport Horse Congress, Amsterdam

Feb 2013 – Equine Dentistry

Mar 2013 – Complications of late pregnancy / parturition in the mare and foal – Hird and Partners, Halifax

April 2013 – Reproduction / Ultrasound Scanning of Mares - Newmarket.

 

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Charity Donations / Special Offers

 

Here are Peter Fenton Equine Vets we firmly believe in giving something back!

 

One of the charities the practice supports on a monthly basis is the World Horse Welfare (formerly ILPH) - www.worldhorsewelfare.org - This organisation works tirelessly and is dedicated in caring for horses – see their website for more information on what they do, how they may assist you and how you may be able to help further.

 

We also support the Veteran Horse Society (www.veteran-horse-society.co.uk) and you too can help us to do this at no additional cost to yourself. On behalf of the Veteran Horse Society we collect old printer / toner cartridges and old mobile phones which are then sent to a leading electronic waste management company who will pay £5.00 for each printer cartridge returned and £24.00 for each mobile phone. In doing this it supports the VHS and helps the environment! Old phones / cartridges can be sent in / dropped off at the office or the vets will collect when visiting your yard. If you would like to help support the VHS, contact Diane at the practice on 0161 643 7724.

 

In addition to the charity donations we make to the above, we also regularly have special offers available to our clients. As horse owners ourselves we are only too aware of the financial pressures on horse owners. Current special offers are always situated under the “latest news” section of our website.


 

FEES

As there is no National Health Service for pets, the fees you pay fund the practice.

We try to keep our fees as reasonable as possible while, at the same time, maintaining high standards of service and treatments.    We are happy to provide a detailed estimate for all procedures / medicines before undertaking any treatment.

 

PAYMENT OPTIONS

In order to keep administrative costs down we ask that, where possible, treatment is paid for at the time it is carried out. This also applies to insured pets where fees should be paid in the first instance to ourselves and then reclaimed from your insurance company.

We accept cash, cheque's, postal orders and all major credit / debit cards.   We have a large number of clients who now pay by monthly direct debit. If you want to discuss further / set up a direct debit please contact Diane on 0161 643 7724.

 

Alternatively we can invoice for treatment. Please note however that our payment terms on invoices are strictly 30 days and we have stringent methods in place to follow up on late payments.

It is important that invoices are paid on time as all cash income is re-invested back into the practice to ensure we can continue to be in a position to supply the very best in goods and services to our clients.

 

Our priority is to look after our good clients and ensure that we are in a position to provide the best treatment and service for their horses and ponies. Bad debt will have a negative impact on how we can invest in the practice. Therefore please help us to help you by paying all invoices on time.

 

We welcome these Credit/Debit cards

 

 

PRESCRIPTIONS

Prescriptions are available from this practice, you may obtain relevant veterinary medicinal products from your veterinary surgeon OR ask for a prescription and obtain these medicines from another veterinary surgeon or a pharmacy.

A veterinary surgeon may prescribe relevant veterinary medicinal products only following a clinical assessment of an animal under his or her care. The general policy of this practice is to re-assess an animal requiring repeat prescriptions for supplies of relevant veterinary medicinal products every 3 months, but this may vary with individual circumstances.


A prescription may not be appropriate if your animal is an in-patient or if immediate treatment is necessary.

 

For the past three years the Competition Commission has obliged all veterinary practices to provide written prescriptions to clients on request, free of charge. From the 31st October 2008 this restriction will be lifted, and in line with doctors we will now levy a charge to cover our costs.

From 1st November we will be charging £12.50 for a written prescription, which covers amongst other things, the cost of the veterinary surgeon’s time to check your records, confirm that the medication requested is still appropriate for your pet, and issue the prescription. We feel not only is this a fair charge for the time and responsibility involved, but also that this compares very favourably with the charge levied by the local doctors’ surgeries for issuing a private prescription, which varies from £13.75 - £18.00.

We trust that you will understand that we are no longer able to provide a service free of charge when that service bears a cost to the practice, and we have carried that cost for the last three years. If you have any queries, please don’t hesitate to contact the practice.

 

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INSURANCE

We would always advise that your horse/pony is insured for third party liability and veterinary fees to pay for those unexpected bills. Insurance allows you to treat and investigate conditions that you might otherwise find difficult to do. Modern veterinary medicine, as in human medicine, is moving at an alarming pace and it is increasingly expensive to use the latest drugs and techniques which can often only be carried out with the help of pet insurance.

 

As with all insurance please read the policy terms carefully to ensure that it covers everything that you expect it to cover.

 

The Insurance Companies with whom we have regularly had good claims experience on behalf of their clients include those listed below:

 

Pet Plan 0800 980 3905 http://www.petplanequine.co.uk/
NFU 0800 316 4661 http://www.nfumutual.co.uk/you/equine-insurance/
KBIS 0845 345 2300 http://www.kbis.co.uk/
South Essex Insurance Brokers 0845 450 0637 http://www.seib.co.uk/
Stoneways Insurance Services 01483 426966 http://www.stonewaysinsurance.co.uk/

 

E & L INSURANCE AND PET-INSURANCE.CO.UK

 

A CHANGE IN PRACTICE POLICY

 

Normal practice policy for our clients claiming on their insurance policy for treatment would be to ask the client to pay the excess and the practice would then deal direct with the insurer and await payment. It is unfortunate, but due to the extremely poor level of service the practice has received from E&L when processing claims on behalf of clients, we regret to advise that we have made a change to our practice policy if you are insured with E&L. If a client is insured with E&L and is unfortunate enough to have to make a claim the practice now requires the client to pay for treatment upfront and claim the costs back direct from E&L themselves. This policy also applies to clients insured with Pet-Insurance.co.uk (underwritten by E&L Insurance).

 

If you have any concerns, or if you wish to discuss this change in policy please contact Diane on 0161 643 7724.

 

"Should you require any further information on pet insurance please call us.  We are unable to recommend any one insurer or give advice on insurance policies, but we will try to assist you as best we can."

 

 

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